Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
8am to 6pm M-F
9am to 1pm Sat
Yes, fully attended from open to close.
Our wash-and-fold pricing is based on weight and service speed.
Standard Pricing:
Base Rate: $1.99 per pound (24-48 hour turnaround)
Next-Day Service: $2.49 per pound
Same-Day Service: $2.99 per pound
Additional Services:
Specialty washes, stain treatments, and hypoallergenic detergents are available at an additional cost.
For an exact quote, use our app or contact us.
Yes, as long as it is liquid or pods.
We do not check pockets or follow label instructions, as it would require too much time. We wash all clothes in a standard process, so please empty pockets and separate delicate items before drop-off.
Not unless instructed to do so on the special instructions form of your order.
Not at this time, unless a special request is made.
Nope! We make it easy just sit on your front door step for pickup and we will deliver in the same spot!
Life happens! This is why you will receive text and email notifications of the driver heading your way for a reminder. If you still forget then a $10 fee is charged for the drivers time.
Yes, starting in June 2025 we will offer franchise opportunities. Please email contact@wedolaundry.co for more info.
Wash and Fold Questions
There is no need. Our wash and fold services are available exclusively with pickup and delivery, saving you time and energy in having to bring it to us.
Premium name brand products like Tide, Gain, and Arm & Hammer with plenty of eco-friendly options, stain removers, and more. We want to get your laundry clean so we keep a wide variety of products on hand to get the job done right. For a complete list, please see our wash and fold page.
Not much. Check out our pricing page to see the most current prices.
There are no order minimums in most areas we serve. However, a modest $40 minimum does apply for pickup and delivery in Jenks and Bixby (but it can be very easily met with the amount of laundry an average household produces each week). For more information, please see our pricing page.
Standard turnaround time is two (2) days. Expedited service is available; please see our pricing page.
Unusually large orders may require more time, but we'll be sure to contact you first if that is the case.
No, we do not. We keep all orders separate to ensure good hygiene and avoid mix-ups and losses.
Pickup and Delivery Questions
Not much. Check out our pricing page to see the most current prices.
When you place your order, we will ask for your credit card information. Your card will not be charged until your order is complete.
Just let us know by adding notes to the special instructions and preferences fields at checkout.
No. You can cancel at any time.
We will charge the card you put on file with us when the order is complete.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.